Guide to Sugarsoft Mailserver Installing the server Sample scenarios Frequently asked questions An overview of the Installation Wizard The Wizard The Installation Wizard is your tool to a quick and easy first-time configuration of your Sugarsoft Mailserver. If you have the information about your Internet connection ready it will only take a few minutes before your can start using your new mailserver. After installing the server it will automatically start itself. Now is the time for you to add users' mailboxes and possibly some other domains. For a thorough explanation of technical issues related to this phase, please check out the Tech stuff section, especially the page concerning essential information about the Default routing mechanism. Tip! At any time you can click the -button in the upper-right corner of the Installation Wizard dialog to change the shape into an arrow with a question mark. Now click on any part of the dialog to have a pop-up window explain the detail you clicked on. You can also right-click any part to get help the same way. And don't forget to hit the F1 key to get a thorough explanation of an entire wizard page. Navigation To navigate between the different pages of the Installation Wizard use the buttons in the lower part of the window You can go back and forth through each part of the wizard pages using these buttons. The Installation Wizard will remember all your choices for you. Step 1, Welcome Welcome The first page is a greeting with some general information. You cannot enter any parameters here. Click Next to proceed. Agreement When you click Next a new window will be shown with the License Agreement and Copyright Information text. Read it thoroughly and click the Agree-button only if you can agree to license terms. You will have to agree in order to proceed installation. Step 2, Identification Name Enter the name of the person responsible for using the Sugarsoft Mailserver. Organization Enter the name of the Organization that will use the Sugarsoft Mailserver. License no. If you ordered and purchased a valid license number from Sugarsoft, then enter that license number now. If you have no license number but would like to benefit from our 60-day free trial offer, enter the text TRIAL. You can always enter a license number later on if you decide to purchase a license number to your Sugarsoft Mailserver. Step 3, Software setup This page concerns how you want the Sugarsoft Mailserver to run when started, and how to start it. You have three options. However, the third will only be available if you are running Windows NT or 2000. Standard A Standard Windows Application is a program that can be started by double clicking on its icon. When the Mailserver runs this way, it will always be shown on the screen, and if you close the Mailserver Window it will terminate. Likewise, if you log off the workstation the Mailserver will be terminated too. Tray icon When the Mailserver runs as a Tray Icon, it will be displayed as a small icon next to the clock on the Task Bar. You can access the Mail Server by double-clicking this icon or by right-clicking on the icon and selecting commands from a popup menu. If you close the Mailserver Window the server still runs and can be reopened from the Tray Icon. If you select this option the Mailserver will also install an icon into your Startup menu, thus starting the Mailserver every time you log on to your computer. System Service Select this option to start the Mailserver when the system boots. The Mailserver will run even if no user is logged on. You will be able to operate the Mailserver if you log on to the the Windows NT or 2000 server or workstation, since the Mail Server is started as an interactive service. NOTE 1! If you choose this option you must manually ensure that the SYSTEM account (build in Windows NT / 2000 account) has full control to access the Mail Store, or the Mail Server will not function. This means that the SYSTEM account needs to have at least Change rights to the Mail Store and its subfolders. This issue matters only if the Mail Store is located on an NTFS partition. FAT partitions do not have security set on files and folders. NOTE 2! Consider installing the Mailserver as a standard application now and verify that it works successfully, and later changing the run method to a system service (you can always at any later point change the run method through the Server Setup Properties page). Step 4, Server function Now you will select which one of three scenarios fits the needs you have. The option you select here will affect how the Sugarsoft Mailserver will configure the Default Routing initially. You can always change the Default Routing mechanism later. If you have a permanent connection, fixed IP number(s) and you know that your domain is properly setup in DNS with a corresponding MX record, select the first or second option. The first, the Authoritative Server, should be used with a server where users will connect to gather mail from their POP3 mailboxes. The second, Backup Server, is used together with a lower priority MX record in DNS to route mails to a backup server while the authoritative is down or otherwise inaccessible. If you do not have a permanent connection (such as leased line or ADSL) to the Internet, you will probably want to select the last option: Dial-up Server. Select this option too, if you connect through a dial-up ISDN router on the LAN, through modem sharing software or through an ADSL connection with a dynamic (changing) IP number - that is if you use a second device on your local network to actually do the dial-up and connect to the Internet. In general, select dial-up if you do not have a fixed IP number for your server. Authoritative Select this option if the Mailserver will run on a server with a direct connection to the Internet and a fixed IP number. If you are setting up the Mailserver on an internal TCP/IP-network (an Intranet) with no plans for communication externally with the Internet, you must select this option too. Backup Select this option if you have already installed another Mailserver on another computer on your LAN, and you want this server to function as a backup for the Authoritative. This option is usually selected by ISPs or larger mail services along with setting an MX record with a lower priority in DNS. Dial-up A dial-up server connects to the Internet via a dial-up line. A dial-up line is in this context also a leased line with a dynamically allocated IP number, such as most ADSL connections. The server can use a local modem to dial and connect to your ISP or it can connect through an ISDN/ADSL router on your network. If you use a modem you will have to configure a Phonebook Entry defining dial-up parameters. If you use a router on your LAN it should be setup separately before you continue. Step 5, Initial Mail Server parameters Enter the various parameters your Sugarsoft Mailserver need in order to perform the day-to-day work. The third option, Authoritative Mail Server, will be available only if you previously selected this server to be non-authoritative, i.e. as a backup server or a dial-up server. Default domain Enter the name of your primary domain here. This is typically the domain name your ISP reserved for you. Examples: company.com or corp.co.uk. In addition, this is the name appended to any mailbox references with no domain specified. An example is the mailbox postmaster. If the default domain is company.com., the mailbox reference postmaster. will be routed to postmaster@company.com. The default domain name is required for a complete implementation of the SMTP standard! Mail Store Enter the path to the location where the Mailserver will store mail files. Example: C:\Mail Server\Mail Store. The path may be a local disk or a shared directory on another computer. However, for optimum performance it is recommended that you keep the Mail Store on the computer where the Mailserver is running. Authoritative Mail Server Enter the outgoing SMTP Internet Mailserver, name usually provided by your ISP. This is the name of the mailserver that is directly connected to the Internet and will serve as a so-called "smart host" for your local Mailserver. It will forward mails onto the Internet for you. This field only need to be filled for installations with a dynamic IP number towards the Internet, such as a dial-up connection or most ADSL connections. Step 6, Domain Name System (DNS) Next you are asked to enter at least one DNS number. DNS stands for Domain Name System and is a service much like a phonebook that translates names of computers on the Internet into IP numbers. The Mailserver needs to connect to at least one DNS for proper mail delivery. Add one DNS Click the Add-button and enter the IP number of a DNS. These numbers are usually given to you by your ISP. If you are an ISP yourself, enter the IP numbers of your own DNS. It is advisable, but not necessary, to enter at least two DNS entries. If one DNS is not responding the Mailserver will try the next. Step 7, Dial-up properties If you previously selected the server to use dial-up in order to connect to the Internet, you will see this page concerning dial-up properties. Otherwise, this page is skipped. Local Modem If you have modem connected directly to the computer running the Mailserver, and want to connect to the Internet using that modem, create (or select) a Phonebook Entry in the system phonebook. You may want to supply a login and password, however if you skip them the server will use the credentials you supplied the last time you dialed a particular Phonebook Entry, no matter if that entry where never used by the Mail Server before. Shared connection If you have a router on the network (LAN) that take care of dialing and connecting or a ADSL connection with a dynamically allocated IP number, select:  I do not use a modem. I connect through a Router. Step 8, Congratulations Your Sugarsoft Mailserver is now configured and ready to run. Click the Finish button to exit the Installation Wizard and start the server. If you have any troubles getting you Sugarsoft Mailserver up and running, please consult the Tech-stuff- or the FAQ-subsection for assistance. Download Now! 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